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Review on Houston, TX airport

Written on 04/02/2014

thomas

Frequent flyer

Paris
69 reviews
12 flights

IAH

Departure from Houston, TX, United States
Terminal D
In january 2014

6/10

  • Transport and parking
  • 6/10
  • Check-in
  • 9/10
  • Security
  • 5/10
  • Signage and pathways
  • 8/10
  • Cleanliness
  • 5/10
  • Shops, restaurants, services
  • 3/10

Other comments

Transport and parking
Took a taxi. It is approx. 45mn from downtown.

Check-in
Arrived 2 hours before the flight. There was no queue. Check-in agent was friendly and efficient.

Security
Only two security lines. One for economy passengers, one for premium passengers. Waiting time was the same for both lines.

Signage and pathways
A good thing is you don't need to walk endless corridors. You just have to go up from the check-in area to the security check, then to your gate. Effortless !

Cleanliness
Toilets were a bit old and not so clean. The rest of the terminal is ok.

Shops, restaurants, services
For an international airport of this size, you would expect more than a small duty free and one or two restaurants. Plus there was no wifi at all at the gate...

 

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